Shipping & Machine Handling
Shipping information
We have several shipping methods to accommodate your needs. Here is an overview of the various options for common game room products.
Pricing is weight-based and calculated at checkout. For all methods, the delivery address must be accessible to an 18 wheeler freight truck. If you need a smaller truck, please indicate that when you place an order. Please inspect the items when they are delivered and report any damage to us in the presence of the shipper.
Shipping method definitions
Curbside Delivery
Weight-based pricing. Item(s) will be dropped off in the box on a pallet in a driveway or wheeled by pallet jack into a garage (as long as there is no step or gravel driveway). If item is being delivered to a commercial building, it will be dropped in front of the building or brought to a loading dock.
Inside Delivery, No Assembly – 18 Wheeler Accessible
Pricing is weight-based and calculated at checkout. For all methods, the delivery address must be accessible to an 18 wheeler freight truck. If you need a smaller truck, please indicate that when you place an order. Please inspect the items when they are delivered and report any damage to us in the presence of the shipper.
Inside Delivery, No Assembly – 18 Wheeler NOT Accessible
Weight-based pricing, plus $400 small truck fee. Item(s) will be brought inside the home or building and brought into the room of choice. The item(s) will not be unboxed/unwrapped and no assembly will be performed. At checkout, please indicate if stairs are required to get the game to its final destination.
Inside Delivery, With Assembly – 18 Wheeler Accessible
Weight-based pricing. Item(s) will be brought inside the home or building and brought into the room of choice. Up to 30 minutes of light assembly will be performed. For pinball machines, the legs will be installed and the backbox will be hinged up, but the balls will not be installed. At checkout, please indicate if stairs are required to get the game to its final destination.
Inside Delivery, With Assembly – 18 Wheeler NOT Accessible
Weight-based pricing, plus $400 small truck fee. Item(s) will be brought inside the home or building and brought into the room of choice. Up to 30 minutes of light assembly will be performed. For pinball machines, the legs will be installed and the backbox will be hinged up, but the balls will not be installed. At checkout, please indicate if stairs are required to get the game to its final destination.